Terms and conditions for The Black High Performers Club

Operated by Joshua Da Costa Fitness LTD | Company No. 12250575

Registered in the United Kingdom - Effective From: May 2025

1. Global Coaching Agreement & Minimum Commitment

By enrolling in any program with The Black High Performers Club, you agree to a minimum coaching commitment of 3 months. This applies regardless of your country of residence.

Early cancellations are not permitted within the first 3 months.

After 3 months, coaching continues on a rolling monthly basis.

To cancel, you must provide a 30-day written notice via email before your next billing cycle.

This structure ensures the coaching experience delivers real results — not short-term fixes.

2. No Refund Policy

We operate a strict no-refund policy globally, aligned with international consumer protection norms and digital service exemptions. This applies to all payment plans: monthly, upfront, or deposits.

The only exception is outlined under our optional 30-day guarantee below.

3. 30-Day Performance Guarantee (Optional)

If within your first 30 days, you complete at least 90% of the program requirements (training, check-ins, and nutrition tracking) and do not feel supported, you may request a refund. This is reviewed case by case. To be eligible, you must provide evidence of full participation.

4. Deposits & Deferred Start Dates

If you pay a deposit to secure a future start date:

30% of the total fee is considered non-refundable (covers onboarding, planning, and admin).

Remaining 70% may be refunded within 14 business days if you choose not to proceed.

Alternatively, we can hold 100% of your payment as credit for up to 12 months.

5. Program Pause & Rescheduling

You may request to reschedule your start date once (within a 3-month window). After this, standard policies apply.

6. Exceptional Circumstances

In cases of serious illness, injury, or emergency (with documentation), exceptions may be considered at our discretion. We reserve the right to offer extensions or credit instead of refunds.

7. International Jurisdiction & Consumer Rights

This agreement is governed by UK law but respects international digital service standards, including:

UK/EU GDPR and Consumer Contracts Regulations US FTC Digital Goods & Coaching Services Framework Global digital service exemption clauses for non-tangible, custom coaching services.

By enrolling, you waive the right to refund based on "change of mind," in line with exemptions for custom digital services.

8. Legal & Medical Disclaimer

Our coaching services are educational and supportive in nature. They do not replace advice from a medical or licensed healthcare provider. By joining, you confirm you are medically fit to participate and assume full responsibility for your choices.

9. Privacy Policy

We collect your personal data to deliver services and communicate with you. We never sell or share your data. You can request deletion or data access at any time.

For full policy, please see https://blackhighperformersclub.com/privacy

10. Client Conduct

You agree to respectful, professional communication throughout your coaching experience. Harassment, abuse, or misuse of services may result in immediate termination with no refund.

11. Agreement & Acknowledgment

By checking the box at sign-up, submitting payment, or accessing services, you confirm that:

You’ve read and agreed to these termsYou understand this is a results-focused coaching program, not a guaranteed outcome. You accept our no-refund and minimum-commitment structure

Contact:

Joshua Da Costa Fitness LTD

📍 34 St Margarets Road, Lichfield, WS13 7RA, United Kingdom

📧 [email protected] | ☎️ +44 7915 161033